New Platform Navigation Experience!

The voice campaign capacity has now increased to facilitate sending up to 25000 recipients at one time using the Voice campaign.

Users can save time replying back by selecting one of the available 3 options for a quick reply. It also helps much with the Yes/No questions. In addition to that being able to select from a previously saved list of addresses when choosing a delivery address, instead of writing it all over again.

Predefined text has made things easier while texting a business chatbot. Users now can select one of the displayed text for a quick reply to the business chatbot. This is implemented using WhatsApp API. This feature helps in having up to 10 structured messages for quick chatbot texting.

A new process has been introduced to migrate WhatsApp business numbers from other Business Profiles to Unifonic. Account managers can now make a request to initiate the migration process using the OTP received by the client through WhatsApp Business Number.